Term and Conditions

Welcome to Twinkly Sales Shop! These Terms and Conditions govern your use of our website and purchases of our holiday decorations. By accessing our site and making a purchase, you agree to be bound by these terms. Please read them carefully.

By accessing and using xmasdecoronsale.com (the “Site”), you accept and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our Site or purchase our products.

2.1. Content Ownership

All content on this Site, including text, images, logos, product designs, and descriptions, is the property of Twinkly Sales Shop or our suppliers and is protected by international copyright and trademark laws. You may not reproduce, distribute, or create derivative works without our express written permission.

2.2. Appropriate Use

You agree to use our Site for lawful purposes only and not to:

• Engage in fraudulent activities
• Attempt to gain unauthorized access to our systems
• Interfere with the Site’s functionality
• Post or transmit harmful content

3.1. Product Descriptions

We strive to accurately display our products, including:

• Indoor Artificial Christmas Trees (9′ and 12′)
• LED Bulbs (C7, C9, and various specialized types)
• Christmas Ornaments and Wreaths
• Commercial Christmas decorations

However, we cannot guarantee that your monitor’s display will exactly match the actual product colors.

3.2. Pricing

All prices are listed in US dollars. We reserve the right to adjust prices at any time, but changes will not affect confirmed orders.

3.3. Availability

Products are subject to availability. We may limit quantities and discontinue products at our discretion.

4.1. Order Process

Placing an order constitutes an offer to purchase. We reserve the right to refuse or cancel any order for any reason, including suspected fraudulent activity.

4.2. Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

All payments are processed securely. We do not store your complete payment card information on our servers.

4.3. Order Confirmation

After placing an order, you will receive an email confirmation. This constitutes acceptance of your order. Orders are processed within 1-2 business days after payment confirmation.

5.1. Shipping Methods and Timeframes

We offer two shipping options:

• Standard Shipping ($12.95): via DHL or FedEx, delivered within 10-15 business days after shipment
• Free Shipping: via EMS on orders over $50, delivered within 15-25 business days after shipment

Please note that these are estimates and may vary based on your location and customs processing.

5.2. Shipping Locations

We ship worldwide except to some Asian countries and remote areas. You are responsible for any customs duties, taxes, or import fees imposed by your country.

5.3. Delivery Issues

If your order appears lost or damaged in transit, please contact us immediately at [email protected] with your order number.

6.1. Return Policy

We accept returns and exchanges for most items within 15 days of delivery. To initiate a return:

1. Email our customer care at [email protected] within the 15-day window
2. Include your order number and reason for return
3. Wait for a Return Merchandise Authorization (RMA) number and instructions
4. Ship the item(s) to the provided address using a trackable service

6.2. Non-Returnable Items

The following items are final sale and cannot be returned or exchanged:

• Opened or used light bulbs (all C7 LED Bulbs, C9 LED Bulbs, and variants)
• Christmas ornaments (due to their fragile nature)

6.3. Refund Process

Refunds are processed within 5-7 business days of receiving your return. The refund will be issued to your original payment method. Original shipping fees are non-refundable unless the return is due to our error.

6.4. Exchanges

For exchanges, follow the return process. Once we receive and approve the return, we will process your new order. You are responsible for any price difference and additional shipping costs.

7.1. Account Security

If you create an account, you are responsible for maintaining the confidentiality of your account information and password.

7.2. Accurate Information

You agree to provide accurate and complete information when placing orders, including your shipping address and payment details.

7.3. Product Use

You are responsible for following all safety instructions and guidelines provided with our products, particularly electrical decorations.

Twinkly Sales Shop shall not be liable for any indirect, incidental, special, or consequential damages arising from:

• Your use of or inability to use our Site
• Any products purchased through our Site
• Unauthorized access to or alteration of your transmissions
• Any third-party conduct on our Site

Our maximum liability for any claim related to your use of our Site or products is limited to the purchase price of the product in question.

Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and protect your personal information.

These Terms and Conditions are governed by the laws of the United States and the state of Pennsylvania. Any disputes shall be resolved in the courts of Philadelphia.

We reserve the right to modify these Terms and Conditions at any time. Changes will be posted on this page with an updated revision date. Continued use of our Site after changes constitutes acceptance of the modified terms.

If you have any questions about these Terms and Conditions, please contact us: